Arena’s next event examines The Future of Eating Out

By Berenice, Thursday 16 June 2022

On Friday 15 July 2022 Arena is delighted to bring together a number of hospitality and foodservice industry leaders to discuss ‘The Future of Eating Out’ at the stunning 5* Rosewood London.


Eating out is on the road to recovery but it is facing continued challenges which means it cannot operate the same as it did before the pandemic.  At Arena’s recent Savoy Lecture, IGD’s Chief Economist, James Walton highlighted the key headwinds affecting the sector including inflation, cost increases and cash-poor consumers. 

Arena's next event will explore these challenges in further detail to see what the future of eating out now looks like and how suppliers and operators can work together by becoming more agile, dynamic and creative to spark innovation and opportunities to succeed in the new world.

What's on the Agenda?

Preserving Customer Value in Times of High Inflation

The morning of the event will feature an informative presentation hosted by Prestige Purchasing’s Chairman, David Read and CEO Shaun Allen. Subjects being discussed include:

  • What is inflation, why do we have it so badly and what can food businesses do to minimise the commercial impacts
  • The structural trends and impacts of Inflation, Covid, Brexit and Climate Change on the food system
  • Managing value in the food system and how do we build our businesses to deliver increasing value to the consumer in the future

After a superb drinks and canapé reception and mouth-watering three course lunch with wine, Ann Elliott, strategic advisor to the hospitality industry will host a powerful, insightful, thought-leadership discussion with leaders from the industry.

The Future of Eating Out 

Our first two speakers to join our panel are Julie Ennis, CEO Corporate Services, Sodexo UK & Ireland and Country President, Ireland and Michael Bonsor, Managing Director, The Rosewood London.            

Our panel will discuss the following key areas:

The Rise of the Super-Experience: cost of living pressures facing consumers mean they may be going out less often and adopting a hybrid work-life balance, but when they do leave the home, their expectations of having a fantastic experience will be higher than ever.  How can suppliers and operators ensure they are at the top of their game to create a better out of home experience than if consumers stayed at home?

Opportunities and Innovation: we know that challenges can breed innovation.  What new opportunities have arisen within the post-Covid world? How are businesses moving forward whilst at the same time ensuring innovation is being evaluated rather than just relying on gut feel?

Improving Efficiency and Productivity:  the foodservice and hospitality sector are seeing costs rise at a rapid rate and companies must act quickly to examine every part of their business to see what can be done to improve productivity and efficiency.  How can suppliers work with operators to deliver new solutions to become more efficient?  

Customer Closeness: it is now more important than ever that businesses need to stay close to their customers to see what they want and what they need from the sector.  Agility, dynamism and creativity is needed to succeed so how can supply partners help their clients understand how customer needs are evolving?

All these areas and more will be discussed so book your tickets now. 

Who Should Attend?

This event is for anyone working in the foodservice and hospitality sector either as a supplier to the industry or an operator within it.  Regardless of your job role or whether you are at the start of your career, a senior manager or have 30 plus years experience, there is a lot to be gained and learned from this fabulous event.  You will also have the opportunity to catch up with existing and new industry colleagues to build and cement those all-important business relationships.

As with all Arena events, guests will be able to view the guest list prior to the event to see who is attending and plan who they would like to meet.  


You can also purchase your tickets by contacting Lorraine Wood via email or on 07803 853618.

We look forward to seeing you there!