On the morning of Thursday 28 January from 8.30am to 9.30am, the first Ask Arena virtual event of 2021 sponsored by Access Hospitality, will provide an up-to-the-minute update on the current situation and explore what hospitality professionals need to focus on when planning their re-opening. Headlining the free event, we are excited to welcome back Kate Nicholls OBE, CEO of UKHospitality, to present the latest government updates, the financial support available and what the next chapter holds for our industry. Kate will also be joined by an esteemed panel of hospitality industry operators who will share their valuable knowledge, experience and practical advice.
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As we start the new year, the government’s promise of a substantial rollout of the Covid-19 vaccine provides much needed optimism going forward and a feeling that we can return to some sort of normality in the not-too-distant future. It has never been more important for both hospitality operators and suppliers to put their plans in place for when our much-loved industry re-opens.
On the morning of Thursday 28 January from 8.30am to 9.30am we are delighted to host our first Ask Arena virtual event of 2021 sponsored by Access Hospitality – one of the UK’s leading suppliers of software to the hospitality market. With the help of our Ask Arena partners, William Murray PR & Marketing and 23 Digital, this virtual event will provide an up-to-the-minute update on the current situation and explore what hospitality professionals need to focus on when planning their re-opening in a whole new world.
Headlining the event we are excited to welcome back Kate Nicholls OBE, CEO of UKHospitality who recently received her much-deserved OBE in the New Years Honours list for services to the hospitality industry, particularly during the pandemic. Kate will present the latest government updates, the financial support available and what the next chapter holds for our industry as we move forward into 2021.
Kate will then be joined by an esteemed panel of hospitality industry operators who between them have nearly 100 years of hospitality experience. Hamish Stoddart, Managing Director, Peach Pub Company; Jonathan Raggett, Managing Director, Red Carnation Hotels; Frank Bandura, Chief Financial Officer, Gusto Restaurants Ltd. and David Whyte, Hospitality Solutions Consultant from Access Hospitality will share their knowledge, experience and practical advice on what operators should be planning for when they re-open their doors to their customers and beyond.
Topics for discussion include employee levels and engagement, managing supply chains, attracting back and making your business more appealing to customers, implementing new ideas, resources available to aid recovery and understanding the new landscape and consumer confidence.
This virtual event will prove highly informative for those working at head office level within either a hospitality business or part of a supply chain operation. Whether you work in operations, sales, marketing and communications, procurement, finance, data and insight – this event is for you – and it’s free!
Going to the pub for a drink, catching up over a business lunch in a restaurant or enjoying a well-deserved family break and overnight hotel stay are all areas of our everyday life that have been sorely missed by the consumer. This is your opportunity to maximise your knowledge and ensure you are well on that hospitality road to recovery to welcome back your customers.
Kate Nicholls OBE, CEO, UKHospitality
Kate Nicholls was appointed CEO of UKHospitality in February 2018, having previously been CEO of the ALMR.
After gaining a degree in English and a post-graduate diploma in competition law, Kate worked as a researcher in the House of Commons and European Parliament before joining Whitbread as Government Relations Manager. Kate was Director at one of the largest independent public affairs companies before establishing her own strategic communications consultancy in 2000. She is a graduate of Fitzwilliam College, Cambridge and Kings College London.
Hamish Stoddart, Founder and Managing Director, The Peach Pub Company
Hamish Stoddart is Founder and Managing Director of the award-winning Peach Pub Company which has nineteen pubs across the UK.
After qualifying as a chartered accountant with Coopers & Lybrand, he joined the family firm Cearns and Brown as an operator. When the food distribution company was sold to Brake Bros, he was Commercial Director and began to work with other entrepreneurs setting up restaurant businesses before deciding he was ready to start one of his own. He met Lee Cash and together they created Peach and in 2012 they both won a Caterer & Hotelkeeper’s Pub & Bar award.
He has an amazing team around him and confesses to just hire people better than him!
Frank Bandura, Chief Financial Officer, Gusto Restaurants Ltd.
Frank Bandura is a KPMG qualified accountant and has more than 30 years experience in the restaurant, hospitality and leisure sectors. Frank has gained deep start-up experience through Carluccio’s, Pizza Hut Poland and Barilla and has expertise in finance, logistics, IT, procurement, HR, organisational structure, franchising, operations and insolvency. He has raised finance under many different ownership structures and has completed assignments at Deliveroo, Corbin & King, All Start Lanes and Rileys as well as supporting different investments.
Jonathan Raggett, Managing Director, Red Carnation Hotels
Appointed Managing Director of Red Carnation Hotels in 2000, Jonathan has over 35 years experience in the hotel industry. He is responsible for 20 hotels across the globe – six in London and others in Dorset, Guernsey, Edinburgh, Ireland, Geneva, Palm Beach, South Africa and Botswana, as well as a stand alone restaurant in London. In 2009 Jonathan was named Hotelier of the Year by Caterer and Hotelkeeper, and is consistently included in Caterer and Hotelkeeper’s Top 100 – The most powerful people in hospitality and listed in the Top 10 Hoteliers. As a former Chairman of the Master Innholders, Jonathan is proud to be a Hospitality Action Trustee.
David Whyte, Hospitality Solutions Consultant, Access Hospitality
David Whyte has 20 years’ experience in the grind of the kitchen from Kitchen Porter to Executive Chef with a further 5 years honing his skills in procurement, operations management and software solutions. He brings a wide range of diversified skill sets to the hospitality industry now as Lead Hospitality Pre-Sales Solutions Consultant at Access Hospitality, which allows him to utilise his skills in team management, communication, KPI's, target awareness and overall organisation of any challenge.