Arena Summer Event

The Waldorf Hilton - Friday 12 July 2024

Taking place at a brand new venue, The Waldorf Hilton, this event will will be one of the first foodservice events taking place after the general election on 4 July 2024.  Our speakers will explore what's in store for the foodservice and hospitaltiy sector given a change in government, the growth opportunities and trends and how businesses are leading the way, remaining relevant and contemporary whilst navigating a challenging market. 

Buy Tickets

Single Tickets Excl. VAT

  • Members £165
  • Non-members £265

Tables of 10 Excl. VAT

  • Members £1,485
  • Non-members £2,385

Event Timings

10.30am Guest Arrival, Refreshments and Networking
11.15am Insight Presentation
12.00pm Drinks and Canapé Reception and Networking
1.00pm Seated Lunch
2.00pm Panel Discussion and Audience Q&A
3.00pm Closing Speeches
3.15pm Coffee and Networking
4.00pm Guests Depart

The Event

Insight Presentation 'Brands Away from Home Report' presented by Omne

This event begins with a presentation from Omne, one of the leading foodservice marketing agencies who will be presenting headline content from their new insight report – Brands, Away from Home.  This represents the deepest dive yet into operator attitudes to brands, and things are changing!  As attitudes to supplier and wholesaler brands shift, Omne’s insight, created with support from CGA by NIQ, will show what the changes mean, how they have happened and what the impacts will be for the future of brands in the Away from Home market.  

Amongst other insights, the headlines will include: brand perception across categories; price elasticity and attitudes to brand premiums; sustainability and ethical considerations; innovation and brand differentiation; the ‘read across’ from retail and emotion in b2b brand building. 

Panel Discussion

After lunch, our panel of hospitality and foodservice industry leaders including Matt Wood, Managing Director, Lexington Catering and Shane Kavanagh, Managing Director, BaxterStorey London will explore the opportunities and challenges in store given a change in government.  Topics for discussion include:-

  • What's in store for the sector throughout 2024 and beyond
  • What is going to change and what opportunities and challenges are likely to arise
  • What are the growth opportunities our leaders are seeing within their businesses and the sector as a whole
  • How are they driving consumer spending through innovation
  • Delivering an authentic customer experience through inspiration
  • Retaining, nuturing and motivating staff
  • The use of technology to ease operations
  • Working with their supplier base to navigate the current challenges

Plus much more.

Our speakers will also discuss their experiences that have shaped their careers to date.

Drinks Reception, Lunch and Networking

The event also includes much more time for networking via a drinks and canape reception in the beautiful Palm Court, two-course seated lunch within the Adelphi Suite and coffee, cupcakes and networking after our panel discussion 

Meet Our Panellists

Matt Wood, Managing Director, Lexington Catering

Since studying Hotel management at the University of New Hampshire, USA, some 30 years ago, Matt has held a number of high-profile operational roles at 5-star hotels and restaurants, inclusive of the Grosvenor House on London’s Park Lane and the Harbour Club in Chelsea.

His career in corporate food service started in the early 2000’s and he has held senior operational and strategic management roles with direct responsibility for leading national accounts.  Matt was delighted to be awarded a “Food service Catey” in 2015.

In January 2022 Matt joined Lexington as Managing Director, working with some of the world’s most successful global brands.  Lexington champion sustainable and social value causes, especially around responsible sourcing, use and re-use of ingredients, as well as helping to provide career opportunities and food for those in need in our society.  Lexington Catering is an award-winning contract caterer with a workforce of c.1,400 employees, serving some 10million meals annually and  working across 150 client sites in the UK.  In June 2024 Matt was promoted to lead parent company Elior’s B&I business, in addition to his ongoing leadership of Lexington - a move which will “unify the exceptional quality and experience of both brands”.

 In recognition of his efforts Matt has been shortlisted for the Foodservice Caterer Award at the 2024 Cateys.

Shane Kavanagh, Managing Director, BaxterStorey London

Shane is managing director of BaxterStorey in London, looking after a wide range of clients, from large International banking locations to record labels and co-working spaces - all united by an obsession for great food and service.
Prior to BaxterStorey, Shane spent a number of years at sister company Benugo, starting as a general manager then working his way up to MD of the business.
During his time at Benugo, Shane led the expansion of the business into the public space arena, opening and operating locations such as the V&A, Science Museum, Natural History Museum and the BFI.
Prior to this, Shane also spent four years as CEO of Crussh, the high street juice bar and ‘Fit Food’ specialist.
During his time there, Shane created franchise, concession & product supply agreements with organisations such as SSP, Sainsbury’s & WeWork.

Shane is a graduate of Cardiff University where he studied law.

Meet Our Panel Host

Rachel House, Co-Founder, Impetus

Rachel House is the Co-Founder of Impetus, specialists in motivation, communication and human behaviour to help companies improve engagement, performance and retention. 

Rachel has over 20 years experience in recruitment, sales, training and operations predominantly within the hospitality and leisure industries and has a coaching business with prime focus in supporting individuals and businesses to reach their full potential by having a higher level of motivation in their teams, career, personal development and life.