Arena Summer Event
at the Jumeirah Carlton Tower Hotel
The future of foodservice and hospitality is unfolding faster than ever, driven by bold innovation and shifting guest expectations. As technology reshapes how we cook, serve, and connect, the industry is entering a new era where creativity and care matter just as much as efficiency.
At the same time, staffing models are being reinvented — blending smarter recruitment, diverse workforces, more women on boards, skills development, managing different generations and people‑first cultures to build teams ready for tomorrow’s challenges.
This event will explore how these areas are redefining what it means to deliver exceptional experiences — and how we can lead this transformation together.
Single Tickets Excl. VAT
- Members £195
- Non-members £345
Tables of 10 Excl. VAT
- Members £1,755
- Non-members £3,105
Event Timings
| 10.30am | Guest Arrival and Refreshments |
| 11.15am | 'A Fork in the Road: The Challenges Facing Hospitality and Foodservice' presented by Reuben Pullan, Senior Insight Consultant, NIQ |
| 11.45am | Drinks Reception and Canapes |
| 12.45pm | Three course seated lunch |
| 2.45pm | Panel Discussion 'Shaping the Future of Foodservice and Hospitality' plus audience Q&A |
| 3.45pm | Drinks and Networking |
| 4.30pm | Guests Depart |
The Event
What’s on the Agenda
Insight Session: A Fork in the Road: The Challenges facing Hospitality and Food Service’ presented by Reuben Pullan, Senior Insight Consultant | Hospitality Operators and Food Team, NIQ.
NIQ will explore how operators limited by cost, time, and regulatory pressures are prioritising their efforts, and where support from the industry can prove most effective.
Panel Discussion ‘Shaping the Future of Foodservice and Hospitality’
Our panel of industry leaders will explore a number of key topics including:-
Innovation and Operational Efficiency — how new ideas, smarter systems, and modern technologies are transforming the way businesses operate, including how digital tools, AI, and technology are reshaping guest experiences, operations, and workforce expectations
Talent, Leadership and Inclusion — how can the sector reposition itself as a career of choice and attract and retain talent, cultivate strong leaders to manage multi-generational teams, create inclusive workplaces, and ensure more women have pathways to board positions.
The Future of Foodservice and Hospitality Businesses — our speakers will share what’s working within their businesses, what’s changing, and how they are preparing for the future.
plus much more.
There will also be plenty of networking opportunities during the drinks reception and guests will also enjoy a mouthwatering three-course lunch.